Refund & Return Policy

UltimaPeak Return & Refund Policy

Last Updated: 04/16/2026

30-DAY MONEY-BACK GUARANTEE 

At UltimaPeak, we stand behind the quality of our products. That is why we offer a 30-Day Money-Back Guarantee under the terms outlined below. By completing a purchase on our website, you acknowledge and agree to this Refund Policy in full, including all eligibility requirements and limitations.

 

1. Eligibility for Refunds

To be eligible for a refund, ALL of the following conditions must be met:

• Refund requests must be submitted within thirty (30) days of the confirmed delivery date.
• Requests made after thirty (30) days from the confirmed delivery date are not eligible and will not be approved.
• Shipping and handling fees are non-refundable under any circumstances.
• Items must be returned in unused, unopened condition in original packaging. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

 

REFUND ELIGIBILITY IS STRICTLY LIMITED TO THE THIRTY (30) DAY PERIOD FOLLOWING THE CONFIRMED DELIVERY DATE. ANY REQUEST SUBMITTED OUTSIDE THIS TIMEFRAME WILL BE DENIED. NO EXCEPTIONS.

 

2. Non-Eligible Refund Requests

The following are not eligible for refunds under any circumstances:

• Refund requests submitted outside the 30-day guarantee period.
• Subscription renewals or recurring charges processed after the 30-day window from original delivery.
• Orders that have already been processed or fulfilled once the 30-day period has passed.
• Requests made outside the stated policy terms regardless of reason.

 

No exceptions are made beyond the 30-day money-back guarantee. Carrier delivery confirmation constitutes conclusive proof of delivery and establishes the start of the 30-day window, even without a signature.

 

3. Subscriptions & Recurring Orders

3.1 Subscription Refund Eligibility

If your order includes a subscription, the 30-day money-back guarantee applies only to your first shipment. It is the customer's sole responsibility to manage or cancel the subscription within the 30-day guarantee period. Subscription renewals that occur after this window are not eligible for refunds under any circumstances.

 

Failure to cancel prior to a renewal billing date does not constitute grounds for a refund. Customers are responsible for managing, modifying, or canceling their subscription prior to renewal.

3.2 Automatic Renewal

YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW UNLESS CANCELLED. YOU WILL BE CHARGED THROUGH YOUR PAYMENT METHOD EVERY 30 DAYS, OR AT YOUR SELECTED DELIVERY CADENCE. BY SUBMITTING YOUR INITIAL ORDER YOU EXPRESSLY AGREE TO THE TERMS OF THE AUTO-RENEWAL AND UNDERSTAND THIS SUBSCRIPTION POLICY.

3.3 Cancellation

You may cancel your subscription at any time. To avoid a recurring charge, you must cancel at least twenty-four (24) hours before your next scheduled billing date. To cancel, contact us at support@ultimapeak.com or through your account portal. All cancellations are effective as of the last day of the current billing period. No refunds will be issued for renewal charges already processed at the time of cancellation.

3.4 Billing Information

You are obligated to provide current, complete, and accurate billing account information. You are responsible for promptly updating all information to keep your account current. Changes can be made through your customer portal or by contacting support@ultimapeak.com.

 

4. Defective or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us at support@ultimapeak.com within forty-eight (48) hours of delivery with your order number and supporting photos. You do not need to return the damaged item. We will send a replacement at no cost or issue a full refund at our discretion. This remedy is available in addition to, and does not affect, your 30-day money-back guarantee eligibility.

 

5. Order Cancellations

You may request cancellation of a one-time order within two (2) hours of purchase by contacting support@ultimapeak.com. Once an order has been processed or shipped, it cannot be cancelled. If your order has already shipped, the standard 30-day money-back guarantee applies.

 

A $2.00 administrative processing fee may apply to order cancellations to cover processing costs.

 

6. How to Request a Refund

To submit a refund request within the eligible 30-day window:

1. Email support@ultimapeak.com with your order number and the reason for your request.
2. Our team will review your request and respond within 3 business days.
3. Approved refunds will be issued to your original payment method. Bank or card provider posting times may vary.
4. A confirmation email will be sent once your refund is processed.

 

Once your return is approved, ship the item using a reliable carrier with tracking to the address provided in your return authorization. Package the item securely in its original packaging. Refunds will be processed within 10 business days of receipt and inspection. Bank or card provider posting times may vary.

 

7. Lost or Undelivered Packages

If your package does not arrive within the estimated delivery timeframe, contact us at support@ultimapeak.com to initiate a carrier investigation. Refund or replacement eligibility for lost packages is determined following completion of the carrier investigation and is subject to the 30-day window from the confirmed or estimated delivery date. We are not responsible for packages lost due to incorrect shipping information provided by the customer.

 

8. Shipping Costs

Shipping and handling fees are non-refundable in all circumstances, including approved refund requests. Return shipping costs are the customer’s responsibility unless the item received was defective or incorrect, in which case UltimaPeak will cover return shipping.

 

9. Policy Amendments

UltimaPeak reserves the right to update or amend this policy at any time without prior notice. Changes take effect immediately upon publication on our website. Your continued use of our website or purchase of products constitutes acceptance of the then-current policy.

 

10. Acknowledgment of Policy

BY PLACING AN ORDER WITH ULTIMAPEAK, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE TERMS OUTLINED IN THIS REFUND POLICY IN THEIR ENTIRETY, INCLUDING ALL ELIGIBILITY REQUIREMENTS, LIMITATIONS, AND EXCLUSIONS.

 

Contact Information

For all refund and return inquiries, please contact us at:

Wealth Innovations LLC

614 North Dupont Highway

Dover, DE 19901

United States

Email: support@ultimapeak.com

MEDICAL & HEALTH DISCLOSURE: Results may vary. The content and products presented here are not intended to diagnose, treat, cure, or prevent any disease. This offer is not a replacement for any medications or treatments prescribed by a doctor or healthcare professional. We recommend consulting a physician before using any products or implementing any recommendations mentioned on this page. The FDA has not evaluated these statements.